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Outbound calling, automated

The AI makes the call.
You get the outcome.

Describe the task, hand over a number, and watch the conversation unfold live — with a full transcript the moment it ends.

LIVE · 00:42 +1 555 019 8842
Every call is disclosed as AI to the recipient.
Browse use cases

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Welcome back

Upcoming & active

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Calls

Your call queue

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What kind of call?

Pick a call type, then tell us who to reach and when.

The name the assistant gives the other party — defaults to your account name.

The details

Fill in what the assistant needs to get this done.

Desired outcome

What does a successful call look like? What should be true once the assistant hangs up?

Agent personality

Shape how your assistant comes across on the call.

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Fine-tune this personality (advanced)
Balanced

Handling exceptions

Tell the assistant what to do when things don't go to plan.

Confirm & preview

Review everything below. You can preview the assistant in your browser before placing the call.

Uses 1 credit · you have 0

Place the call

When you're ready, place the call and watch it unfold live.

Active call
LIVE

Outbound call

TASK
Live transcript
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Caller IDs

Numbers

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Billing

Credits & plans

BALANCE
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Credits never expire. One credit covers one completed call of any length.

Calls — last 14 days
Status breakdown
Satisfaction
UserCreditsVerifiedJoinedActions
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Call types

The "types of call" users can pick in the wizard. Edit each type's wording and the ElevenLabs prompt variation — the objective the agent is given and the default desired outcome. Add, remove, reorder, or hide types. Changes apply to new calls immediately.

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Personalities

The personas users can pick in the wizard's personality step. Each maps to a talking style, traits, an assertiveness level and extra prompt notes. Add, edit, reorder, or hide them.

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Regulatory disclaimer (call opening)

The agent must say this, word-for-word, as the very first thing on every call. Use {{name}} for the person the call is placed on behalf of.

Default personality

Pre-fills new calls and is used when a call doesn't specify its own.

Permitted calling hours

Calls may only START within this window, in the recipient's local time (24-hour clock). The TCPA default is 8 to 21 (8 AM–9 PM). Enforced for both immediate and scheduled calls.

Live "ask the customer" hand-off

Installs the ask_customer tool on the ElevenLabs agent so it can ask you a question mid-call (you answer from the live call screen). Requires BASE_URL and ASK_CUSTOMER_SECRET set in the environment. Run once.

Voice accent stability

Pins the agent's TTS stability and language directly on the ElevenLabs agent so its accent stops drifting mid-call. Higher stability (e.g. 0.6) holds the accent steady. Leave language blank to keep the agent's current setting. Note: some newer "expressive" (v3) voices ignore stability.